Trusted Caregiving Advice, Reviewed by Experts

Caring for ageing parents often means facing tough choices when you’re already stretched thin. The last thing you need is confusion or unreliable advice. At Carents, we believe families deserve expert information they can fully trust.

The Carents Trusted Reviewer Panel ensure our content is developed with guidance from relevant experts including healthcare professionals, financial specialists or experienced caregivers so you get accurate, reliable advice.

Our subject matter experts include:

  •  Relevant heath, care and wellbeing professionals who understand the realities of ageing and care

  • Experienced caregivers with lived and practical perspectives

Their role is simple but vital: to fact-check, sense-check, and make sure every piece of advice is accurate, clear, and genuinely useful for real families.

By combining lived experience with expert insight, we help you feel more confident when making important decisions for your loved ones.

Meet the Carents Reviewer Panel

Below, meet the experts who help us keep Carents content reliable, practical, and grounded in real life.

Dr Jackie Gray, founder of Carents
GMC registered medical doctor, Public Health Specialist, Founder of Carents

Dr Jackie Gray

Dr Gray's 30 plus year career has been devoted to helping patients, improving population health and tackling inequalities.   She has worked as an NHS GP, an NHS Consultant in Public Health, a University Lecturer in Epidemiology & Public Health and Director of a Specialist Health and Care consultancy. 

Having relinquished her GP role to help her own father during his final years, Jackie experienced multiple shortfalls in traditional support services for older adults and their families.

In 2020, combining her lived experience and professional expertise, she founded The Carents Room with the aim of filling gaps in support and improving outcomes for those affected by longevity.  

A Fellow of the Faculty of Public Health, Jackie continues her work as an independent Specialist in Epidemiology & Public Health alongside her role as Founder of Carents.

Chartered Coaching Psychologist

Jacqueline Weeks

Jacqueline Weeks is a Chartered Coaching Psychologist and mental fitness trainer with over 20 years experience of supporting people who are stepping into new roles in their work/personal lives. 

With psychological, research-based mental fitness habits at the core, Jacqueline works to build the mental skills and strategies needed to juggle competing priorities and manage the emotional realities as people navigate change.

Jacqueline holds a Masters in Occupational Psychology and is a certified Imagery Coach, 8 Tensions Coach & practitioner of Positive Intelligence. As well as offering individual coaching, Jacqueline facilitates training events and advises organisations on how to create a motivating, supportive workplace culture in which all employees can thrive.

General Practitioner

Dr Kirsten Protherough

Dr Kirsten Protherough is a General Practitioner with a special interest in older adult and frailty care. She is Founder of Home Visit Healthcare and leads Upskill for Frailty, an education platform for carers and care providers.

Kirsten specialises in bridging health and social care, helping carers feel confident in supporting people living with frailty.

She is developing CareBoodle with two leading Domiciliary Care Companies, a groundbreaking app to help carers detect and escalate delirium—this flagship venture will come to the market soon and benefit thousands of people living with frailty.

Physical Therapist

Suzanne Adkins

Suzanne received her Doctorate of Physical Therapy from Northwestern in 2014 and her MSc in Public Health from LSHTM in 2022. She has extensive experience in the treatment of dizziness, balance and neurologic concerns, serving as the primary clinical specialist of a hospital-based Balance Centre for seven years.

She is currently developing The Sidekick, an online platform offering exercise classes for older adults with a particular emphasis on the partnership with carers and loved ones.

Head of Care at Promedica24

Tina Benson

With more than 40 years of experience in the care sector, Tina brings extensive knowledge and expertise to her role as Head of Care at Promedica24.

Her career has spanned every aspect of care, including hospital settings, complex care, training, and management roles. She has served as both Care Manager and Registered Manager, with hands-on experience in practical care, regulation, policy, and leadership.

Alongside her professional journey, Tina was also a dedicated foster carer for over 20 years, providing a safe and compassionate home to more than 30 children during that time.

Tina’s motivation for working in care has always been rooted in her deep sense of compassion and empathy. She believes in treating others as she would wish to be treated herself and applies this philosophy to every aspect of her work. Whether supporting a parent, child, or relative, she always considers how she would want her own family cared for in times of need or crisis.

Megan Turner, member of the Expert Panel for Carents.co.uk
Economic Crime Prepare, Protect and Prevent Officer

DC Megan Turner

The North East Regional Organised Crime Unit tackles serious organised crime, which includes economic crime. Their role is to engage with members of the community in the North East and nationally to help build resilience against fraud by increasing awareness through delivering workshops and attending events. They have experience investigating fraud at a national level.

NEA Project Development Manager

Molly Chambers

Molly Chambers is a Project Development Manager at National Energy Action, the leading fuel poverty working across England, Wales and Northern Ireland to help make sure everyone can afford to live in a warm, safe home.

Molly has previously worked in direct delivery of energy advice in community workshops, via telephone and with sector professionals at National Energy Action's fuel poverty forums and conference.

Molly currently leads on a number of projects including Warming Communities, helping to find solutions to fuel poverty for marginalised customers, and Warm Welcome which focuses on the support needed for those with a child under the age of 5 at home. 

Did you find this information helpful? Let us know what you think or pass on some advice to other carents by emailing us at hello@thecarentsroom.com

Last updated: 22/10/2025