News & Research Coffee Table

The Carents Room in Pharmacies across England

Carents pharmacy bags on a pharmacy counter

Over the last two months we have been featuring  specially designed medicine bags and leaflets in pharmacies across England.

The medicine bags and leaflets highlight  the support which we provide for carents and which can be accessed via our platform.  Both the bags and the leaflets include a QR code guiding carents to key links such as Carents Lounge and the Priority Services Register.

We know that carents play an invaluable role helping to collect medication for those who are unwell or housebound and so by working with pharmacies we can reach more carents.

I was in the pharmacy today and picked up a Carent’s leaflet, so a few hours later here I am ……….

Increasingly, pharmacists are taking on primary care roles and this campaign has helped them understand where they can signpost carents for help.  In our survey, 100% of those surveyed (105 in total)  answered YES to the following question:

“Do you now feel able to signpost those looking after elderly parents, relatives or friends to The Carents Room?”

We constantly monitor and evaluate the impact of any actions we take to raise awareness  and it is clear from our data that this pharmacy initiative has helped us engage with more carents on a deeper level.  The data show that in recent weeks, more people are searching for The Carents Room, membership of Carents Lounge has grown rapidly and more carents are signing up for our newsletter.

Related articles

A woman looking after her elderly parents sharing a coffee and telling her story

You Spoke. We Listened. And We’re Taking Action.

At Carents, we’ve always believed that adult children caring for elderly parents deserve to be heard, seen, and supported. That’s why we launched focus groups ato hear directly from you. Carents across the UK opened up about the emotional, practical and invisible toll of caring.

Managing Household Finances for Elderly Care – A woman reviews financial documents while holding a coffee cup, symbolising the responsibility of managing bills, care costs, and financial planning for ageing parents.

Carer’s Assessments: What You Told Us and Why They Matter

We asked our Carents Lounge community if they’d had a carer’s assessment. The results reveal how few carers are accessing support they’re entitled to. In this article, we break down the poll findings, share your stories and provide guidance to help you understand and apply for a carer’s assessment through your local council.

Did you find this information helpful? Let us know what you think or pass on some advice to other carents by emailing us at hello@thecarentsroom.com

Published: 13 / 12 / 2023, Last updated: 12/02/2025