What is the priority services register?
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Older adults are more sensitive to changes in their physical and social environment and even a small interruption to their daily routine can result in problems with their health and wellbeing. As a Carent supporting your elderly parent, keeping them safe and secure at home is one of the most important things you can do.
Because our elderly parents, are more likely to find their lives disrupted by interruptions to the gas, electricity or water supply then anything we can do to ease the stress can be helpful.
For the reasons, we encourage Carents to sign up for the Priority Services Register (PSR), because this is a proactive way of ensuring they can be supported by the authorities if there is a utility related emergency or disruption.
This article aims to help you understand the Priority Services Register and how it could benefit your family.
The Priority Services Register is a free support service that ensures that people who are – or could be – in vulnerable situations receive additional assistance. The purpose of the Priority Services Register is to provide extra help and support to those who need it most.
To be eligible for the Priority Services Register, you need to meet one of the following criteria:
Energy networks in the UK support the Priority Services Register as a way to help their customers stay safe, warm, and independent in their homes. Find out if your energy network supports the Priority Services Register by visiting this industry PSR website. As a Carent, you can research the specific services offered for your loved ones so that you are confident they receive the necessary help.
Although the support varies between companies, and some really do go the extra mile, the main benefits of being on the Priority Services Register can be:
You can find out more about each operator in your area and the support they provide at this site http://thepsr.co.uk
In addition to the Priority Services Register, there are several other ways Carents can help elderly parents stay safe and secure in the home – falls related hazards, fires, cold homes, carbon monoxide and financial fraud are some of the key dangers.
Our Carents Room Bookcase offers additional information for Carents looking to support their loved ones with ageing and health related concerns. By taking proactive steps, you and your parents can have peace of mind knowing they are safe and secure at home.
Have you heard of the Carents Lounge? The Carents Lounge is made up of a group of Carents who come together to share experiences and provide support. Join the community today.
Registering for the Priority Services Register is an easy process that can provide valuable safety benefits for an elderly parent. To sign-up for the Priority Services Register, it is essential that you first check with the service operator to see if your parent is eligible. You will then be asked to provide basic information, such as the account holder’s name, address, account number, and other information. When the service provider receives this information, they will proceed to add your loved one to the Priority Services Register if they are eligible. By registering for the Priority Services Register and making the most of available resources, you can help support your elderly parents at home.
REGISTER FOR THE PRIORITY SERVICES REGISTER AT THIS LINK
As a way of helping your elderly parents stay safe and secure, we encourage you to register your elderly loved ones for the Priority Services Register. It may also be worth considering whether you, as a Carent are eligible, as being on the register could give you the reassurance you need. Visit the industry PSR website to see how you can register.
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Published March 2023 updated October 2023
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